Delivery times vary as some products are made to order, and the time differs for each. Please check on the product page for likely approximate length of delivery times or simply call us to ask. Once your order is completed we will contact you to agree definite arrangements for the date of delivery. Every effort is made to see that the approximate delivery date is accurate, but on rare occasions there may be delays through circumstances beyond our control. We will, of course, make every effort to keep you informed. Our delivery drivers are instructed not to disassemble or move any other furniture except ours for insurance purposes. Any requests made will be done at the risk of the customer and need to be paid for to the delivery company.

Approximate production times:

Made to order Bed Linen 4 to 6 weeks

Made to order Furniture 8 to 10 weeks

Personalised Art 5 days

We ship worldwide and international deliveries may cost more and we would always let you know prior to processing your order if this is the case. Where applicable, you'll be responsible for any customs charges incurred for international deliveries. Please check with your country's customs department to be aware of fees and charges applicable. Please note that sometimes due to circumstances outside our control, we may exceed the stated delivery times. We would in such cases endeavour to keep you informed of the revised delivery times. Delivery times are likely to be longer during holiday periods. The Baby Cot Shop shall not be liable for any loss or damage whatsoever arising as a result of a delay or failure to deliver products by a particular date or arising as a result of any cause beyond our control, including any force majeure event or the Customer’s failure to provide adequate delivery instructions.

We ship all our goods to most countries. We will contact you before processing your order if there are any additional shipping charges. Please note countries outside of the EU may be liable for tax, clearance, custom or import duties or release fees on reception of the goods which are the customer's responsibility. The delivery company may contact you prior to delivery for payment of those charges.* For international deliveries goods are delivered to the front of the property only. If the goods need to be cleared they will be delivered to the airport, where your clearing agent with be responsible for clearing and finalising delivery. *We recommend you contact your local tax office to find out about these charges.